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Frequently Asked Questions

How do i connect the device to my phone ?

Simply download the app by scanning the QR code, and you're ready to go!

Do i need wifi to be able to use the J Swab ?

No, our J Swab is creating its own wifi, so that's how it will connect to your phone.

Is the device waterproof ?

Yes the camera is waterproof, but the body of the J Swab is not waterproof, so we recommend cleaning it with alcohol pads.

Is the camera high quality ?

Sure, it's full HD 1080P resolution, 5 megapixels, ultra-thin, and captures a wide-angle of 360°. You will have a high-definition view of your eardrum, live, pixel-perfect even on the widest screens.

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